Terms of service

Purpose and General Provisions

These General Terms of Use, Terms of Sale, and Privacy Policy govern the use of the website www.medioum.com(hereinafter referred to as "the Website"), 

  • Address: Down hill, Malappuram, Kerala, India, 676519

Through the Website, Mediuom provides information about its products and offers users the possibility of purchasing them. By accessing the Website, users agree to be bound by these General Conditions as applicable.

  • Contact Information: For inquiries or suggestions, contact us by our mail here.

Product Information

Product details, including images, sizes, colors, trade names, and trademarks displayed on the Website, are provided for reference only.

Prices

  • Product prices include VAT and other applicable taxes.
  • Shipping costs are not included and will be calculated and displayed separately before the purchase is finalized.

Availability

  • Mediuom ensures that product availability is updated based on stock levels.
  • In rare cases, errors or system incidents may result in stock discrepancies. If a product becomes unavailable after an order is placed, users will be notified via email.

Payment

  • Payment is required at the time of purchase.
  • Accepted methods: Cards, UPI, NB, Wallets by Razorpay
  • Upon payment, a purchase receipt will be sent via email.
  • Users must report any fraudulent or incorrect charges as soon as possible by contacting via chat here.

Security

Mediuom utilizes Shopify Payments with SSL (Secure Socket Layer) encryption to secure transactions. This ensures:

  1. Data is transmitted securely between the User and Mediuom.
  2. Prevents unauthorized access or data manipulation by third parties.

Orders

A confirmation email will be sent to the User upon successful order placement.

Intellectual and Industrial Property

  • All content, including but not limited to text, logos, designs, trademarks, and data on the Website, is owned by Mediuom and protected under Indian laws.
  • Copying, reproducing, or distributing any part of the Website without Mediuom’ written consent is strictly prohibited.

Access and Use of the Website

  • Users are responsible for their conduct on the Website.
  • Mediuom reserves the right to update, limit, or remove content as needed.

Liability

Mediuom is not responsible for:

  • Interruptions or errors in Website access due to external factors.
  • User misuse of Website content.
  • Damages caused by third-party links provided on the Website.